Contact

Returning Clients- Please text for the list of next available appointments.

New Clients- Prepayment is required to book a spot. Please send a photo of the BACK of the head showing the hair unencumbered, state the length of hair in inches or feet from the top of head to ends, include diameter of ponytail, list any upcoming color appointments and your preferred time frame for straightening. Thank-you.

Hours of operation: Thursday-Saturday 5AM-3PM.

Email: info@unsprung.net

Phone: 503-708-7509

Location: Portland, OR. Address shared with clients only.

Pricing- UnSprung is a no tipping Salon

  • New Clients- $255. Treatment time is noted to set future appointment pricing. (See above info for New Clients)

  • Returning Clients- $255 or $170. Based on timing of previous appointment. See below.

  • Spot Treatments(2”X 2” section)- $85 for 1 hour of time.

    Pricing effective January 1st, 2022.

How Pricing is calculated:

The standard price is $255, based on an appointment time of 2 hours or more. The price does not go up. However the price can go down if appointments are completed(including salon clean up & clients vacating the parking area) in under 2 hours. So if less than 1 hour is needed, the cost is $85. If less than 2 hours is needed, the cost is $170. And, if 2 or more hours are needed, it’s back to the standard $255. If a client is within minutes of two price points, the final charge will be based on the time for that day. Tardiness, timing of clarifying shampoo, additional length of hair and interruptions all add to the appointment time. So if a client books a 2 hour spot, but goes over for any reason, the charge will be $255.

Policies

First Time Clients. Due to a very high no-show rate for first time bookers, prepayment is required to book. All other cancellation policies also apply.

Cancellations. 48 hours notice is required for fee-free cancellations. 1/2 of the service amount will be charged if proper notice is not given, and the spot goes unfilled. Notice of cancellation must be given by text or phone call, not email. UnSprung is a tiny business that does not offer the luxury of fee-free last minute cancellations and no-shows. If your schedule is unpredictable, or if the forfeiture of the deposit and/or payment of a cancellation fee would present a financial hardship, please find a stylist who can accommodate your situation. Clients who no-show(not arriving or arriving more than 15 minutes late), or arrive with an infectious disease and have to be turned away, will owe the entire amount of the service immediately. All fees must be paid before booking again.  

Tardiness. Tardiness is not tolerated. Please arrive a few minutes early. Showing up 15 minutes past the appointment time is considered a no-show. The full amount of the service charge will be due, and paid, before booking again. 

Payment Options. Checks, Visa, MasterCard, American Express, Debit and Cash.

Satisfaction Guaranteed. Please report any issues within 1 week of the appointment. All issues are treated with the utmost seriousness and remedied as quickly as possible. If a problem is reported, all remediation is waved if the client modifies the hair in any way prior to resolution.